Tailor Made Window Solutions

Reviews of Tailor Made Window Solutions

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  Jacki Valk Added March 28, 2021

  ★ ★ ★ ★ ★
  I have used Taylors now 3 times so far on The Pod Canberra Jobs and they have been so amazing each time. We have been to multiple different companies in Canberra but have been let down so many times. Taylors has been super attentive to detail, if anything went wrong they fixed it that day and the prices were super reasonable. These guys do an incredible job and their service is impeccable. Delivery they are 100% on too. I can't speak higher of them and would reccomend them to everyone looking for windows, sliding doors or bifolds! In fact I have referred them to many people & clients who have had also great experience and were surprised on the great value!
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  David Turnbull Added March 16, 2021

  ★ ★ ★ ★ ★
  Very happy with the service, product and installation of double glazing from Taylors Windows.
  
  Their glass is a little thicker than others and they use crimsafe for their security screens.
  
  It would be good if they had a demo of how effective the low-e coating is in their showroom, similar to other businesses, but not a big problem. Basically, add the low-e coating to all windows that is practical.
  
  Would recommend Taylors Windows for your double glazing.
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  Tony H Added March 16, 2021

  ★ ★ ★ ★ ★
  Taylors gave a competitive price for replacing my 1970's aluminium windows with new insulated double glazed units The process was painless throughout with good communication between the company, its employees and myself.
  The actual replacement was done all in the one day with 6 units removed and replaced including cleanup.
  Recommended for all your double glazing requirements.
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  Taylah Hull Added March 07, 2021

  ★ ★ ★ ★ ★
  Wonderful customer service! The lady on the phone was so helpful and had a great knowledge of all products! Was so friendly & easy to talk to! Would definitely recommend!
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  Chris Schulz Added March 05, 2021

  ★ ☆ ☆ ☆ ☆
  It's unfortunate to have to leave this review, but 4 months of having to rectify issues with our windows is a poor reflection on the Taylor's Windows after sale service. Won't be using them for the rest of our windows and won't recommend to anyone. Why?
  - delivery was greater than 3 hours after the delivery window, all 3 windows were missing screens, one missing its lock and one with a broken panel filled with timber
  - fixing these issues took over three months despite Taylor's accepting full payment on delivery
  - over those three months dozens of emails and phone calls were always met with "someone will contact you by the end of the week", which rarely occurred. It was obvious that seeking the repairs (and the complete product we paid for) was an inconvenience for them and they had little respect for us as customers.
  For a company that advertises their customer service and after sale service as what sets them apart, they have failed to deliver for us.

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